Store Policy

Customer Care / Ts&Cs

We want to make you happy. So happy that you'll tell all your friends about us.
However, there are some boring bits that we have to establish.
Here they are:

Terms and Conditions

Welcome to Attitude Wear! These terms govern your use of our website and the purchase of our products. By accessing our site or placing an order, you agree to these terms. If you have any questions, feel free to contact us.

1. General Information

Attitude Wear is a UK-based business operating from Scotland. Our products are printed on demand and ethically sourced. Orders are currently restricted to the UK.

2. Use of Our Website

You agree to use our website lawfully and respectfully. Any misuse, including unauthorized access or actions that could harm the website, is prohibited.

3. Ordering from Us

Products: All items are made to order and feature original designs.
Pre-Orders: Pre-order items have a projected "available by" date, but delays in the supply line may occur. We strive to meet these timelines but cannot guarantee them.
Order Acceptance: Your order is accepted only when you receive confirmation from us.

4. Pricing and Payment

All prices are in GBP and include VAT where applicable.
Payment methods include [insert accepted methods, e.g., credit/debit cards, PayPal].
Full payment is required at checkout.

5. Delivery

Products are printed on demand with a production turnaround time of 3 to 5 days. Delivery times are detailed in our shipping policy.
Shipping is restricted to UK addresses.

6. Returns and Refunds

We want you to be completely satisfied with your purchase. If you're not, you may return or exchange the item within 30 days of receiving it. To initiate the process, contact us. Please ensure items are returned in their original condition.

7. Ethical Sourcing

Our products are sourced from suppliers who align with ethical standards, including organizations such as FairWear and WRAP. Should concerns arise about a supplier, we will take appropriate action, including changing suppliers if necessary.

8. Intellectual Property

All designs and content on attitudewear.co.uk are the intellectual property of Attitude Wear. Unauthorized use, reproduction, or distribution is prohibited.

9. Limitation of Liability

We are not liable for delays caused by external factors, including supply chain disruptions. While we take every care to ensure quality, our liability is limited to the cost of the product purchased.

10. Governing Law

These terms are governed by UK law, with any applicable provisions of Scottish law taking precedence where relevant.

11. Changes to Terms

We may update these terms from time to time. Any changes will be posted on this page, and continued use of the website constitutes acceptance of the updated terms.

12. Contact Us

If you have questions about these terms or need assistance, visit our Contact Us page.

Privacy & Safety

Privacy and Safety Policy

At Attitude Wear, your privacy is our priority. We are committed to protecting your personal information and ensuring a secure and transparent experience on our website. This policy outlines how we collect, use, and safeguard your data.

1. Information We Collect

Personal Information

When You Place an Order: We collect your name, shipping address, email address, and phone number to process and deliver your orders.
When You Contact Us: Any information you provide when reaching out via our contact page.

Payment Information

Secure Transactions: Payments are processed securely through our trusted payment gateway. We do not store your payment card details on our servers.

Usage Data

Functional Cookies Only: We use cookies solely for essential website functions, such as enabling the shopping cart and ensuring secure access.
No Advertising Cookies: We do not set cookies for tracking, advertising, or profiling purposes.

2. How We Use Your Information

Order Fulfillment: To process your orders and keep you updated on their status.
Customer Support: To respond to your inquiries and provide assistance.
Website Functionality: To ensure the smooth operation of our website.
Legal Compliance: To meet legal obligations and prevent fraud.

We Never Sell Your Data

We value your trust. Attitude Wear will never sell or share your personal information with third parties for advertising or marketing purposes.

3. Cookies Policy

Essential Cookies Only: These cookies are necessary for the website to function and are not used for advertising or tracking.
Your Control: You can disable cookies in your browser settings, but this may impact site functionality.

4. Data Sharing and Disclosure

Third-Party Service Providers: Your data may be shared with trusted partners who assist in fulfilling orders (e.g., shipping companies, payment processors). These partners are required to keep your information confidential.
Legal Requirements: We may disclose your information if required by law or to protect our rights.

5. Data Security

Protection Measures: We use SSL encryption and other security protocols to safeguard your data.
No Absolute Guarantee: While we strive to protect your information, no method of transmission over the internet is 100% secure.

6. Data Retention

Duration: We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy.
Deletion Requests: You may request the deletion of your data by contacting us.

7. Your Rights

Under the UK General Data Protection Regulation (UK GDPR), you have the right to:

Access: Request a copy of the personal data we hold about you.
Rectification: Correct any inaccuracies in your personal data.
Erasure: Request deletion of your personal data under certain conditions.
Restriction: Limit the processing of your personal data.
Objection: Object to the processing of your personal data for direct marketing purposes.

To exercise these rights, please contact us.

8. Children's Privacy

Intended Audience: Our website and services are not directed toward individuals under 16 years of age.
Parental Consent: We do not knowingly collect personal information from children without parental consent.

9. Safety Information

Product Safety

Quality Assurance: Our products are crafted with care using ethically sourced materials.
Usage Guidelines: Please follow the care instructions provided with each product to ensure safety and longevity.

Website Safety

Secure Browsing: We employ robust security measures to protect our website and your data.
User Responsibility: Please ensure your device's security when accessing our site.

10. Changes to This Policy

Updates: We may update this Privacy and Safety Policy from time to time.
Notification: Any changes will be posted on this page. Your continued use of the site signifies acceptance of any amendments.

11. Contact Us

If you have any questions or concerns about this policy, please don't hesitate to contact us.

Wholesale Inquiries

We're always happy to talk wholesale, as long as your requirement is for 24 or more items. Product / size mixes are generally fine! You know what to do...

Payment Methods

Credit / Debit Cards
PAYPAL